Privacy Policy

When scheduling towing, automotive repair, or equipment rentals, we collect contact details, driver license numbers, vehicle identification numbers (VIN), roadside incident coordinates, and billing details essential to fulfilling your request.

Your data is strictly utilized to dispatch emergency response operators, process parts procurement, complete repair documentation, and verify rental eligibility. We never sell, monetize, or broker personal records to third-party marketing brokers.

Storage and Security

Statutory Disclosures

Diagnostic logs, roadside records, and payment confirmations are preserved within encrypted commercial databases. Access is limited solely to authorized dispatchers, technicians, and supervisory staff managing active service orders.

We disclose vehicle impound and salvage documentation to local law enforcement or insurance adjusters exclusively when mandated by Idaho statutory codes, court orders, or vehicle title transfer regulations.

Data Inquiries & Access Requests

You may request an export of your service records, vehicle histories, or rental accounts on file, or request deletion of non-essential records by contacting our administrative office.